Terms and Conditions Regarding Fraud and Compliance

Effective Date: 23 Dec 2023

Company Name: lexshop.xyz

Company Address: SHARED DESK-6th Floor, The Meydan Hotel, Grandstand, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates

At lexshop.xyz, we are committed to conducting our business in a transparent, legal, and ethical manner. We take fraud prevention seriously and adhere to the highest standards of security and compliance to ensure a safe and trustworthy environment for our customers.

Commitment to Legal and Ethical Operations

• 1.1 lexshop.xyz is a legitimate business entity operating under the applicable laws of the United Arab Emirates.
• 1.2 We sell software designed to enhance PC gaming experiences. All products are legal, licensed, and comply with intellectual property laws and other applicable regulations.
• 1.3 Our operations, including sales, customer service, and financial transactions, are conducted with utmost integrity and transparency.

Fraud Prevention Measures

• 2.1 lexshop.xyz employs state-of-the-art security measures to protect against fraudulent activities.
• 2.2 We monitor transactions closely for suspicious patterns and maintain a secure payment gateway that complies with international standards.
• 2.3 Any unauthorized or suspicious activities are investigated promptly, and we cooperate fully with banks, payment processors, and law enforcement authorities.

Customer Responsibility

• 3.1 Customers are responsible for ensuring the authenticity and security of their payment methods when making a purchase.
• 3.2 Any fraudulent use of payment cards or unauthorized transactions will result in immediate cancellation of the order and, where applicable, legal action.
• 3.3 Customers must report suspected fraud or unauthorized transactions to us immediately via [email protected].

Handling Disputes and Chargebacks

• 4.1 In the event of a chargeback or dispute, lexshop.xyz will provide all necessary documentation, including proof of purchase, IP logs, and communication records, to assist in resolving the matter.
• 4.2 If a fraudulent chargeback is detected, lexshop.xyz reserves the right to pursue legal remedies against the individual or entity responsible.

Cooperation with Authorities

• 5.1 lexshop.xyz complies with all local and international laws related to fraud prevention and reporting.
• 5.2 We cooperate with banks, payment processors, and law enforcement agencies to investigate and resolve fraudulent activities promptly.

Disclaimer

• 6.1 lexshop.xyz is not liable for unauthorized transactions made using stolen or compromised payment cards.
• 6.2 Any misuse of our products or services for illegal activities is strictly prohibited and will result in immediate termination of access and potential legal action.

Contact Information

For questions or concerns regarding fraud prevention or any other matter, please contact us:

• Email: [email protected]
• Phone: +971 55 693 5112
• Address: SHARED DESK-6th Floor, The Meydan Hotel, Grandstand, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates

By purchasing and using our software, customers agree to comply with these terms and conditions. lexshop.xyz reserves the right to update these terms at any time to address evolving legal and security requirements.